> For the complete documentation index, see [llms.txt](https://done2earn.gitbook.io/done2earn/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://done2earn.gitbook.io/done2earn/get-support.md).

# Get Support

We’re here to help — every step of the way.\
Whether you’ve encountered an issue, need clarification, or simply want to share feedback, our team and community are always ready to listen.

***

### 💬 When to Contact Support

Use the **Get Support** page whenever you:

* Encounter a **bug or technical issue**
* Have a **question** about features or functionality
* Need **help** with payments, tokens, or wallets
* Want to report **suspicious behavior**
* Wish to share **suggestions or complaints**

Every request you submit becomes a **support ticket** in our system.

***

### 🧾 How It Works

1. **Submit a Ticket**\
   Describe your issue clearly — include screenshots or error details if possible.\
   The more details you provide, the faster we can help.
2. **Wait for a Response**\
   Once reviewed, our team will reply directly to your ticket.\
   You’ll receive a **notification** when a response is available.
3. **Track Your Requests**\
   All open and resolved tickets are listed in your **Support Dashboard**, so you can check their status anytime.
4. **Close the Ticket**\
   When your issue is resolved, don’t forget to **close the ticket** — it helps us keep the system clean and efficient.

***

### 🌟 Our Promise

Your satisfaction matters.\
Every message, report, and suggestion helps improve Done2Earn — for you and the entire community.

> 💖 *Support isn’t just about fixing problems — it’s about building trust.*

***

#### 🔔 Tip:

You can also find quick answers in our **FAQ** and **Community Help** sections before opening a ticket.\
If the answer isn’t there, we’ll take it from here.

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---

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